Patient Service Rep Insurance Verifier - Rehab Services​/Evenings

Overview

Position:
Patient Service Representative and Insurance Verifier – Rehab Services – Days/Evenings

Location:

Skokie, IL

Full Time/Part Time:
Full time - 40 hours

Hours:

Rotating shift; M-Th 9:30am - 6pm, F 8am - 4:30pm

Salary: $19.89 - $28.84 per hour. Pay rate determined by expertise, years of experience, and other factors.

• Report to the Rehabilitation Service Manager and work with patients, their representatives, insurance carriers, and employers to determine benefits eligibility, pre-certify services, and verify benefits to ensure revenue reimbursement.
• Screen registration data for payer compliance, correct and update accounts, and bill to the appropriate party. Services include Physical Therapy, Occupational Therapy, and Speech Therapy.
• Review and analyze required demographic, insurance/financial, and clinical data from patient intake and registration to expedite payment on accounts.
• Perform pre-certification notification via telephone or electronic means and gather/complete all required documentation for submission to insurance carriers per payer requirements.
• Research pre-certification denials (missing authorization, pre-certification, or referral documentation).
• Confirm referral requirements for individual plans and coordinate with referring physician offices to obtain referrals for all scheduled services, including additional office visits.
• Work from a task-based queue and maintain productivity levels as required by the Rehab Services department.

• Education:
  
  High school diploma or GED required; associate degree in business or healthcare preferred.
• Certification:
  Valid driver’s license required if duties include off-site locations; maintain automobile liability coverage if using personal vehicle.
• Experience:
  
  1–2 years of registration, scheduling, or customer service experience in a healthcare setting preferred.
• Skills:
  
  Knowledge of health insurances, medical terminology, and anatomy preferred; strong data entry and keyboarding skills; knowledge of Microsoft Office Suite; manual dexterity to operate office equipment.

• Premium pay for eligible employees
• Career pathways for professional growth and development
• Medical, Dental, Vision options
• Tution reimbursement
• Free Parking
• Wellness program savings plan
• Health Savings Account options
• Retirement options with company match
• Paid time off and holiday pay
• Community involvement opportunities

Endeavor Health is a fully integrated healthcare delivery system serving over 4.2 million residents across six northeast Illinois counties with more than 25,000 team members and 6,000 physicians across more than 300 locations and eight hospitals. For more information, visit (Use the "Apply for this Job" box below). Endeavor Health is committed to equal opportunity employment and reasonable accommodations for applicants with disabilities. EOE:
Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.