Retail Sales Worker Lead - Skokie Hospital-FNS

Title:

Retail Sales Worker Lead - Skokie Hospital-FNS

Requisition #: 627320

Location:

Skokie, IL, US, 60076

Description:

The Retail Sales Lead Worker coordinates store operations, supporting and training the utility workers and cashiers. Assign the day’s work tasks to the Sales Associates and General Utility Workers; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to;

continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management. This position will also required to support the Foood Services team as needed.

Location: Skokie Hospital, Skokie, IL

Employment Type: Full-Time, Candidates must be available to work rotating weekends and holidays

Shift: 1st Shift

Pay: $18 p/h + Shift and Weekend pay

COMPENSATION:
The Hourly rate for this position is $18.00 to $18.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits,  Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Perform all Sales Associate and General Utility Worker duties
• Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
• Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
• Ensure all guests are greeted when they walk into the store
• Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
• Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
• Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
• Keep an inventory of stock, noting any out-of-stock items or possible shortages
• Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
• May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
• Must always ensure cleanliness and a pleasant atmosphere store
• Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs
• Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
  
  May perform nightly audit of cashier documentation
• Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers
• May assist with hiring General Utility Workers and Sales Associates
• May be required to coordinate, correct, supervise and submit payroll for the department,…