Team Leader, Retail

Job Description

Join the LEGO® Brand Retail team as a full‑time Team Leader and be a role model as you provide a brand experience for our customers. The Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

• Maximize profitable sales by regularly reviewing sales and margin information.
• Assist in ensuring that appropriate and effective space management techniques are utilized.
• Ensure that the store graphics system (including pricing) is maintained effectively, focusing on customer service and maximizing profitable sales.
• Ensure that all fixtures are replenished.
• Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further.
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines.
• Motivate and develop a high‑performance team by sharing the LEGO® Brand, Vision and Values.

• Leadership and/or management experience in a retail store environment.
• Delivery of employee training.
• Cash handling and inventory/sales auditing.
• Point of sale automated systems.
• Merchandise maintenance and visual merchandising.
• Physical requirements:
  
  constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may involve stooping, kneeling, crouching, climbing ladders; vision abilities include close vision, depth perception, and ability to adjust focus; involves lifting at least 30 lbs.
• Must have full availability to work 40 hours per week.

Family care and enhanced paid leave options. All colleagues are covered by life and disability insurance. We provide Headspace App and wellbeing initiatives. Colleague discount from day one. Bonus scheme when goals are reached.

The LEGO Group is highly committed to equal employment opportunity and equal pay. We encourage applicants from all backgrounds to apply.