Administrative Coordinator 3 (Outpatient Clinic)

We believe that our individual differences are our strength, and they form the foundation that allows our agency to empower individuals to experience a greater quality of life.

We believe that our individual differences are our strength, and they form the foundation that allows our agency to empower individuals to experience a greater quality of life. Our agency’s vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors, regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person‑centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.

We are looking for an Administrative Coordinator to serve as the first point of contact in our outpatient behavioral health clinic in Slidell, LA. An ideal candidate will create and maintain a welcoming environment for clients and visitors and provide administrative support that keeps our front office running smoothly.

• Accepting Direction
  :
  The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability
  :
  The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies & Procedures
  :
  The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Communicating Effectively
  :
  The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers
  :
  The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

• Two years of experience in administrative services.

• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Answering multi-line telephones and routing phone calls to the appropriate staff or taking detailed messages
• Greeting clients
• Notifying staff of client arrivals
• Conducting check‑in and check‑out procedures for clients
• Verifying insurance coverage
• Contacting clients with appointment reminders
• Processing faxes received
• Entering information into an electronic health record (EHR)
• Maintain a supply of the necessary packets for both clients with scheduled appointments and walk‑ins.

• Appointment Type:
  Probational Appointment. Applicants may be asked to service a probationary period that may be anywhere between 6 months and 24 months.
• Compensation:
  This position is eligible for premium pay of $1.00/hour for hours worked performing direct patient care.
• Administrative Coordinator 3: $13.77/hour minimum – $23.59/hour maximum

Salary may be negotiable depending on the chosen applicant’s level of experience. Note regarding the advertised pay range:
The maximum amount listed is the maximum salary a person can make while in this title and NOT the maximum amount we are allowed to pay a new hire.

Slidell Behavioral Health Clinic in Slidell, Louisiana

Kasi Silbernagel, HR Specialist

FPHSA/Human Resources

835 Pride Drive, Suite B

HR

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Florida Parishes Human Services Authority is an Equal Opportunity Employer.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

• Insurance Coverage:
  More information…