Service Technician; South Area

Service Technician (South Area)

Location
:
Multiple positions located at or near our southeast US Customer Center Locations – Norcross, GA;
Knoxville, TN;
Nashville, TN;
Moody, AL;
Greer, SC;
New Orleans, LA. This role is typically not eligible for relocation.

Schedule
:
Monday – Friday, 7:30 AM – 4:30 PM

Pay Range
: $25.00 – $35.00 per hour depending on qualifications and experience. $3,000 Sign‑On Bonus! This is a full‑time, hourly position.

About Us
:
Ingersoll Rand is a leader in flow creation and life‑science technologies, operating with an entrepreneurial spirit and ownership mindset. We provide cutting‑edge compressors and compressed‑air solutions across multiple industry markets.

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division installs, troubleshoots, repairs, and maintains rotary screw and reciprocating air compressors, as well as other compressed‑air components. Precision measuring tools are used for diagnostic troubleshooting. Knowledge of operation manuals and parts documentation is required.

• Perform preventative maintenance on Ingersoll Rand compressed‑air equipment.
• Interact with customers to address equipment concerns and provide technical assistance.
• Collaborate with Service Coordinator to order and gather parts and supplies for installations and repairs.
• Assist and train apprentices and junior Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance for equipment pre‑commissioning, start‑ups, installations, and repairs.
• Promote Ingersoll Rand’s services such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection.

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for at least 12 months with a clean record (no major violations or repeated infractions).
• Ability to be on‑call after the first 90 days; will be required 24/7 during on‑call weeks as directed by the hiring manager.
• Physical capability to perform manual tasks, including lifting, kneeling, and walking on job sites.
• High School Diploma or equivalent.

• Read wiring schematics and diagrams.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air‑quality system knowledge (compressor/dryer and air treatment).
• Proficiency with Microsoft Office and handheld computing devices.
• Maintain cost‑efficient business travel practices.

• Industrial air compressor maintenance and knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

• Travel daily within a 3‑hour radius of the service area.
• Company vehicle and fuel card provided.

• Health care options – medical, prescription, dental, and vision coverage.
• Wellness programs.
• Life insurance.
• Robust 401(k) plan.
• Paid time off.
• Employee stock grant.

EEO Statement
:
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.