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Guest Experience Specialist — Front Desk (Hotel Discounts

Job in Slough, Berkshire, SL1, England, UK
Listing for: Hilton London Heathrow Airport Terminal 5
Full Time position
Listed on 2026-08-23
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Specialist — Front Desk (Hotel Discounts)

Hilton London Heathrow Airport Terminal 5 is seeking a Guest Service Assistant to deliver outstanding guest service at the front desk. You will welcome guests, assist with check-in/out, handle inquiries and reservations, and provide information about local attractions.

The role requires excellent communication, strong organisational skills, and meticulous attention to detail. Basic IT skills and familiarity with Opera or Fidelio are advantageous for daily operations.

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