Administrative Support Specialist II

Johnston County is an Equal Opportunity Employer.

The County Attorney office is seeking a qualified administrative support specialist to provide administrative support and legal assistance for the County Attorney's Office. This is a full‑time, on‑site position with a 40 hour work week.

Employees in this class perform a variety of clerical, data entry, and administrative support duties. Work generally requires that employees handle day‑to‑day activities such as information processing and referral. Clerical duties are much stronger than the Office Assistant in variety, complexity, and independence and requires more self‑initiative in activities. Unusual situations may be referred to others for guidance.

General knowledge of the department and related functions are needed. Guides may include a variety of written manuals and instructions, as well as oral instructions. Some judgment is required in selecting and applying the appropriate guide; deviations from established procedures are referred to others. Work is performed under the supervision of the Department Head or other higher level supervisor and is evaluated through observation, conferences, and the quality and effectiveness of work completed.

• Serves as clerical, data entry, or other administrative support for departmental functions and services; screens calls and inquiries; secures and gives information.
• Receives and greets visitors; gives information concerning visitors' needs; may handle requests independently.
• Secures information via telephone or personal contact; selects appropriate materials to answer questions; may process mail for the unit; may handle confidential items and/or material.
• Makes appointments and coordinates arrangements for meetings and conferences; may coordinate compilation of materials, agenda items, and data for meetings or appointments; may take minutes of a board or commission meeting; may sign items for supervisor.
• Inputs data into automated systems for the department; generates records, reports, bills and/or other departmental requirements from the data; verifies and edits data, as needed.
• Operates a word processor to generate correspondence, memoranda, notes, minutes, reports or other materials; reviews work for compliance with instructions, spelling, punctuation and basic grammar; proofreads final copies of materials.
• Types a variety of materials including tabular charts and statistical materials from typed, handwritten copy or machine dictation; proofreads final copies for spelling, punctuation, grammar, and format.
• Reviews and verifies records and reports for correct information; processes documents based on review and verification; files and retrieves materials based on limited information and performs periodic follow‑up activities.
• Screens and routes materials according to content of communications.
• Maintains activity records and files; initiates appropriate follow‑up or further action based on the status of office activity.

• General and working knowledge of office practices and procedures.
• General and working knowledge and ability to use correct numbers, arithmetic, grammar, vocabulary, and spelling.
• Ability to communicate effectively in person and by telephone.
• Ability to gather and give basic information and instructions on departmental programs based on inquiries.
• Ability to learn a general knowledge of persons and departmental programs.
• Ability to be tactful and courteous.
• Ability to gather and compile materials from a variety of sources.
• Ability to operate a variety of office machines such as a computer, typewriter, fax, copier, and others required in the position.
• Ability to use judgment in organizing and establishing priorities of the work assigned.
• Ability to record information and balance figures.
• Ability to compile information based on general instructions.
• Ability to arrange and place records, reports and files into a proper sequence.
• Ability to establish and maintain effective working relationships with supervisors, employees, and the general public.

• Graduation from high school and experience as an office assistant,…