Administrative Specialist - NCHV Admin Job Smithfield area,North Carolina USA,Administrative/Clerical

United States, North Carolina, Smithfield

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina.

Summary

Performs duties of an Administrative Associate but with some authority to step outside the confines of established procedures. They are also considered the subject matter authority in the administrative area for the department/clinic.

Responsibilities

Assisting in developing budgets, monitoring expenditures, and reconciling financial statements; investigating discrepancies and processing corrective actions.

Coordinating and completing special projects independently or in cooperation with other groups as assigned.

Determining administrative needs and making arrangements for conferences, meetings, seminars or other related activities.

Extracting and compiling data from written sources, individuals, and/or databases and providing interpretation.

Managing departmental information systems.

Preparing complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested; composing formal correspondence and documents for internal or external circulation.

Serving as point person for all complex customer service and administrative issues; interpreting and communicating policies/procedures to other parties based on knowledge of the organization and departmental guidelines; routinely providing guidance and direction to lower‑level staff; assisting with screening applications and conducting initial interviews of entry‑level staff as needed; investigating patient and provider complaints and providing reports with root causes and service recovery.

Education

Requirements

High School diploma or GED

Licensure/Certification Requirements

No licensure or certification required.

Professional Experience Requirements

Two (2) years of clerical or administrative experience, OR
Associate's degree with one (1) year of clerical or administrative experience, OR
Bachelor's degree with no required years of clerical or administrative experience.

Knowledge, Skills, and Abilities

Customer focus: places customers' needs first and strives to meet them.
Technical expertise: understands the technical aspects of one's job and uses Microsoft Office products to produce reports and documents.
Coachability: receptive to feedback, willing to learn, and embraces continuous improvement.
Accountability: manages performance to meet expected results and internal/external customer requirements.
Fiscal responsibility: understands the insurance process and makes decisions that serve the customer's best interest; understands the relationship between budget, resources, and the strategic plan.
Coaching and conflict resolution: shares information, provides support, and uses interpersonal skills to reduce tension and resolve conflicts.
Problem solving: applies logic and intuition to achieve desired outcomes.

Job Details

Legal

Employer:

NCHEALTH
Entity: UNC Health Medical Group
Organization Unit: NCHV Admin
Work Type:
Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.84 - $26.77 per hour
Pay offers are determined by experience and internal equity.
Work Assignment Type:
Hybrid
Work Schedule:

Day Job
Location:

US:

NC:

Smithfield
Exempt From Overtime:
No

EEO & Accommodations

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.

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