Shift supervisor, Hospitality ​/ Hotel ​/ Catering

Hotel Shift Manager

We're searching for a dedicated individual with excellent communication skills who is committed to giving our guests a great experience through exceptional customer service. This position works alongside other hotel staff in a leadership role. As the hotel shift manager, you will be in charge of scheduling staff, assigning tasks to hotel personnel, dealing with client complaints, and ensuring that all safety procedures are followed.

Our ideal applicant will have strong organizational and team management abilities, as well as previous hospitality experience. Apply today if this describes you!

Responsibilities

• Set performance goals and encourage team members to achieve these goals
• Maintain and ensure that each site is well stocked, order supplies, and arrange the product delivery
• Handle all aspects of personnel including overseeing, scheduling shifts and training hotel staff for better compliance and productivity
• Assign tasks to employees and ensure they are completed effectively and properly
• Ensure high guest satisfaction in all service areas by managing and directing staff

Qualifications

• Experience with MS Office and other computer skills desired
• Possess excellent organizational skills, communication skills, and problem-solving skills
• Previous experience of 2 or more years managing staff is required
• A high school diploma or equivalent GED is required, with a bachelor's degree preferred
• Prior hospitality experience is required, as well as the ability to perform different hotel employee roles

Compensation $42,000 - $47,000 yearly About Shri Hotels

Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.

Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.