Team Lead Smithfield Crossing Drive, Smithfield, North Carolina

Overview

100 Smithfield Crossing Drive, Smithfield, North Carolina 27284

Join Sud Stop Car Wash as a Team Lead at our Smithfield, NC location. We’re seeking a passionate leader with a commitment to excellence, teamwork, and delivering sparkling clean cars and exceptional customer experiences. We’re excited that you’re considering a career with us and value collaboration, growth, and meaningful impact.

Be part of a team that delivers top-tier customer service in a fast-paced environment.

• Lead and motivate a team of car wash staff to achieve operational goals and deliver exceptional customer service while supporting the General Manager.
• Oversee daily operations, ensuring efficient workflows, high-quality standards, and a positive work environment.
• Delegate tasks, monitor performance, and provide coaching to enhance team productivity and morale.
• Maintain inventory, ensure compliance with company policies, and promptly resolve operational challenges.
• Foster strong customer relationships through effective communication and accountability.
• Collaborate with management to align team efforts with company objectives.

• 1+ years of leadership experience (e.g., car wash, retail, or site management preferred).
• Strong interpersonal and communication skills to inspire trust and collaboration.
• Proven ability to prioritize, multitask, and thrive in a dynamic, fast-paced setting.
• A business-oriented mindset with an understanding of operational efficiency is a plus.
• Proficiency with basic computer systems and POS equipment.
• Valid driver’s license with reliable transportation.
• Ability to remain on your feet for extended periods in various weather conditions.

• Competitive hourly wage of $20.00+ based upon experience
  .
• Quarterly site bonus for keeping your team focused on Budget and Performance targets.
• Comprehensive Medical, Dental, and Vision benefits with affordable enrollment rates.
• Free Lifestyle Spending Account with $40/month for personal wellness and growth.
• 401(k) plan with Employer match (eligible for enrollment after 60 days).
• Access to additional perks, including an Employee Assistance Program and voluntary benefits.

• Open 7 days a week, 7:30 AM to 7:30 PM
  . Weekend and holiday shifts are required.

• 100 Smithfield Crossing Drive, Smithfield, North Carolina 27284

Sud Stop Car Wash is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.