Food Safety Quality Assurance Manager

Job in Smithfield, Johnston County, North Carolina, 27577, USA

Listing for: Ontario Trillium Foundation

Full Time position
Listed on 2026-06-26

Job specializations:

Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, Food Quality & Safety
Manufacturing / Production
Regulatory Compliance Specialist

The Food Safety & Quality Assurance Manager is responsible for all daily food safety, quality, and sanitation oversight in the facility. This role leads HACCP, manages quality systems, resolves on‑floor issues in real time, and ensures every product and process meets regulatory and company standards. The FSQA Manager works closely with Production, Sanitation, and Maintenance to prevent problems, correct deviations quickly, and strengthen operational consistency.

Primary

Duties & Responsibilities

Develop, implement, and maintain food safety and quality assurance programs that ensure compliance with regulatory requirements, FSMA, Dunkin brand standards, and company expectations.

Provide hands‑on support on the production floor to troubleshoot issues, verify controls, and ensure standards are followed.

Monitor production and quality systems to verify product safety, legality, and conformance to specifications.

Conduct internal inspections, audits, and routine verification activities; identify risks and drive corrective and preventive actions to resolution.

Review quality records, test results, deviations, and non-conformances to ensure timely investigation, documentation, and follow-up.

Lead site readiness for regulatory, customer, Dunkin brand, and third‑party audits, and serve as the primary point of contact during inspections.

Train and coach team members on food safety, FSMA preventive controls, Dunkin brand standards, sanitation practices, documentation requirements, and continuous improvement.

Partner with sanitation, maintenance, and leadership teams to investigate root causes and implement sustainable corrective actions.

Maintain accurate, audit‑ready documentation and use data trends to drive continuous improvement in food safety and product quality performance.

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