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Optical Associate

Job in Smithfield, Johnston County, North Carolina, 27577, USA
Listing for: EmergencyMD
Full Time position
Listed on 2026-07-18
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Optical Associate – Help People See Their Best!

Do you love working with people and have an eye for style? Join our team as an Optical Associate and make a meaningful impact by helping clients find eyewear that enhances their vision and boosts their confidence.

About the Role:

As an Optical Associate, you'll be the friendly face our clients rely on for expert guidance and personalized service. From selecting the perfect frames to performing precise fittings, you'll play a key role in delivering an exceptional optical experience every day.

Your Responsibilities:
  • Deliver warm, professional customer service that makes every client feel valued
  • Guide clients through frame and lens selections based on their unique needs and preferences
  • Perform eyewear fittings, adjustments, and minor repairs with accuracy and care
  • Educate clients on lens options, coatings, and proper eyewear maintenance
  • Work collaboratively with our optical team to ensure outstanding client satisfaction
  • Stay current on the latest eyewear trends and optical technology
What You Bring:
  • High school diploma or equivalent
  • Fantastic interpersonal skills and a professional, friendly demeanor
  • Strong attention to detail and excellent problem-solving abilities
  • Clear communication skills, both verbal and written
  • Ability to work efficiently in a fast-paced, team-oriented environment
  • Passion for customer service, fashion, and helping others
  • Dependability and a positive attitude
  • Optical or retail experience is a plus, but we'll train motivated candidates!
  • EMR experience is beneficial but not required
Why Join Us:
Comprehensive Benefits Package:
  • Medical, Dental, and Vision insurance
  • 401(k) retirement plan
  • Aflac supplemental insurance options
  • Paid time off (PTO) and holiday pay
Additional Perks:
  • Competitive salary with bonus potential
  • Generous employee discounts on eyewear for you and your family
  • Ongoing training and professional development opportunities
  • Dynamic, supportive work environment where your contributions matter
Ready to Make a Difference?

If you're excited about combining your people skills with a passion for optical care, we'd love to meet you! Apply today and become part of a team that values excellence, growth, and making people's lives brighter–one pair of glasses at a time.

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Position Requirements
10+ Years work experience
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