Service Coordinator

Responsibilities

• Take both inbound and outbound scheduling calls; including returning voicemails.
• Maintain service scheduling for Service Technicians.
• Quote parts and labor cost for non‑warranty services.
• Verify that payment has been received for any billable order prior to ordering or scheduling.
• Document at every point of action and customer contact.
• Scan service orders and confirmation into the correct customer's electronic file.
• Other duties as assigned.

• Customer Service experience required.
• Excellent oral and written communication skills.
• Ability to work individually and in a team environment.
• Proficient in MS Office Suite, especially Excel.
• Comfortable typing and answering phone calls.
• Ability to adapt well and accept feedback in a changing environment.
• Experience with operations, permitting, or ordering is a plus.

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time

Pay $23 - $25 hourly.

We are a proud equal‑opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug‑free workplace for all teammates. We participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.