Student Support & Response Coordinator

Reports To Associate Vice President of Community & Belonging

Position Summary

The Student Support & Response Coordinator provides case management, administrative, and programmatic support for University processes related to Title IX, bias incidents, and student leaves of absence. Reporting to the Associate Vice President of Community & Belonging, the Student Support & Response Coordinator works closely with the Title IX Coordinator, Bias Incident Committee, Student Affairs, and other campus partners to ensure students receive timely, coordinated, and compassionate support while University policies and procedures are administered consistently and effectively.

The Student Support & Response Coordinator serves as an important point of connection for students navigating sensitive or complex circumstances. The position coordinates communications, meetings, documentation, referrals, and follow-up; maintains accurate and confidential records; and helps students understand available resources, options, and next steps.

This position may required non-standard work hours including nights and weekends.

Bryant is recognized as a top 1 percent national leader in student education outcomes and ROI and regularly receives high rankings from U.S. News and World Report, QS Stars, Money, Bloomberg Business week, Wall Street Journal, and College Factual. Bryant’s strategic plan, Vision 2030, redefines higher education through a commitment to providing students with a transformational learning experience.
Vision 2030 accelerates advancements in academic innovation, experiential learning, vibrant student life, Division I athletics, and a connected community that fosters belonging and success.

Principal Accountabilities

• Provide administrative and case management support to the Title IX Coordinator on reports involving sex discrimination, sexual harassment, sexual misconduct, relationship violence, stalking, and other concerns addressed under University policy.
• Receive and respond to reports and inquiries involving potential Title IX concerns and facilitate appropriate follow-up and referral.
• Assist individuals in understanding the University’s Title IX process, reporting options, supportive measures, and available resources.
• Coordinate meetings between the Title IX Coordinator and students, advisors, employees, and other involved parties.
• Assist with intake processes and ensure appropriate documentation and information is collected and maintained.
• Coordinate and track supportive measures, including academic, housing, employment, safety, and other accommodations, in partnership with appropriate University offices.
• Prepare routine correspondence, notices, meeting materials, and other case-related documentation under the direction of the Title IX Coordinator.
• Maintain case files and case management systems and monitor deadlines, required follow-up, and case milestones.
• Provide students with information about campus and community resources and facilitate referrals when appropriate.
• Assist the Title IX Coordinator with educational programs, prevention initiatives, communications, and other Title IX compliance activities.
• Support the collection and organization of information needed for institutional reporting, trend analysis, and assessment.
• Maintain strict confidentiality and appropriately handle highly sensitive student information.

• Provide administrative and case coordination support to the University’s Bias Incident Committee and its leadership.
• Receive and appropriately route reports of potential bias incidents in accordance with University procedures.
• Coordinate intake meetings and follow-up conversations with students and other members of the University community.
• Maintain…