Implementation Communication Consultant

Fidelity Talent Source is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Implementation Communication Consultant to work in Smithfield, RI!

As an Implementation Communications Consultant, you will build and complete the participant communications strategy during a plan’s transition to a new record-keeper, new plan, or both. You will deliver high quality, critical information to plan participants, via email and print delivery, during periods of change. Your focus will be on corporate actions with existing Fidelity clients.

• Coordinate with the client on a communication & education strategy for the project, uncovering key client priorities and needs
• Highlight Fidelity's customization abilities and build into the strategy (where applicable) while positioning Fidelity’s standard processes
• Review project requirements and estimate the client cost to complete, by building a communications project plan or timeline, securing communication requirements and providing status updates throughout the life of the project
• Acquire client, plan and project information from the client, internal partners, and prior record-keeper to develop communications
• Draft communications, employee meeting presentations, and other informational components ensuring cost efficiencies
• Review communications with Fidelity legal/compliance, internal service team and the client
• Coordinate production, setup, and delivery of communications
• Hold communication collaborators accountable for delivery dates and document completion dates

• Experience in employee benefits communication and/or financial services preferred
• At least 2 years communications consulting experience preferred
• Confirmed project management experience required
• Confirmed understanding of communication processes from writing and editing through distribution across print and email
• Ability to write and/or edit readable, user-friendly copy
• Ability to think critically and make decisions independently
• Knowledge of the communications and financial industry standards
• Consultative selling skills and experience
• Strong client servicing skills

You will work with multiple client projects simultaneously, depending on the level of complexity. Your efforts will help Fidelity profitability by offering efficient, digital solutions that engage participants. You will partner internally with key business partners in implementation, including legal and production to meet client expectations. You will partner externally with key collaborators like plan sponsors, consultants, and Fidelity’s vendors.

The hourly pay rate range for this position is $ per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Please email us at  if you would like to request an accommodation.