Sales Coordinator

Sales Coordinator Position

There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest Assassins is a family owned and operated business serving Massachusetts & Rhode Island. We pride ourselves in providing our customers with effective and reliable pest control solutions.

Pest Assassins is looking for a dependable, hard-working and motivated individual for our Sales Coordinator. We are seeking someone with a genuine passion for providing quality customer service.

This position will be based out of our Smithfield, RI office. Pest control experience preferred but not required.

• Assist with all inbound communication from prospective and existing customers including phone, text, email and website submissions.
• Assist with inbound alerts from technicians and resolve.
• Input customer data into system and schedule inspections and services as needed.
• Resolving customer issues & concerns by providing exceptional customer service.
• Providing exceptional customer service that includes timely and accurate quotes and orders.
• Complete sales transactions, including completion of agreement forms, payment processing and scheduling initial and follow up services.
• Serve as the first point of contact for customers, both via telephone and email.
• Work directly with both outside sales team and management.
• Demonstrate thorough knowledge of products and services.
• Maintain accurate records of sales activities and customer interactions in the CRM.
• Manage administrative requests and other tasks as needed.
• Effectively handle cancellation requests and manage reinstatement efforts.
• Assist in the daily and weekly scheduling of sales routes.
• Complete and distribute daily sales reports.

• Competitive hourly rate.
• 8-Hour shift.
• Paid training.
• Paid Time Off (PTO).
• 11 Company paid holidays.
• Comprehensive benefits package including Medical, Vision, and Dental.

• Microsoft Office proficient.
• Strong ability to communicate with customers in a clear and professional manner.
• Ability to identify, analyze and solve problems.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment.
• Collections experience.
• Ability to work in a team environment.
• Pass background check.