Compliance Specialist II

Compliance Specialist II

Under the general supervision of VP Compliance, the Compliance Specialist II supports the credit union's enterprise-wide Compliance Management System (CMS) with a focus on leading and executing the second line compliance monitoring and assurance activities. This role independently manages assigned compliance functions, performs risk-based monitoring and testing, and provides guidance to business units and junior staff. The Compliance Specialist II serves as a subject matter resource and helps ensure adherence to applicable federal and state regulations.

Leads and conducts periodic, risk-based compliance monitoring reviews covering deposit, lending, advertising, and other regulatory requirements

Performs transaction testing, file reviews, and control effectiveness assessments

Documents findings, root causes, and recommendations; tracks and validates corrective actions

Contributes to the development and refinement of the risk-based compliance monitoring program and schedule

Oversees HMDA data validation, including error identification and remediation tracking

Reviews marketing materials (digital, print, branch signage, social media) for compliance with Reg DD, Reg Z, UDAAP, and applicable fair lending requirements

Supports the complaint management process, including identification of regulatory concerns, UDAAP risk, and trends

Performs root cause analysis and provide recommendations for remediation

Supports preparation of regulatory reports and examiner/auditor information requests

Provides guidance and responds to compliance inquiries from business units on regulatory requirements and operational application

Assists in developing and delivering compliance training for staff and management

Communicates regulatory changes and operational impacts clearly and effectively

Assists with review and updates of compliance-related policies, procedures, checklists, and job aids

Supports alignment of CMS components with the Three Lines of Defense model, risk taxonomy, and risk appetite

Provides guidance and informal mentorship to Compliance Specialist I staff, including review of work products where appropriate

Performs all other duties as assigned by the VP, Compliance

Education

High school diploma or GED equivalent required;
Bachelor's degree in Business, Finance, Risk Management, or related field preferred

Experience / Skills/Knowledge :

3-6 years of progressive compliance, audit, or regulatory experience required

Experience working independently in a regulated financial environment required

Strong analytical and problem‑solving skills required

Must have advanced written and verbal communication abilities

Must have the ability to manage multiple priorities and deadlines with an effective outcome

Must have strong service orientation aligned with the credit union's mission and values

Experience with complaint program management and analysis required

Must be able to deal with confidential information

Experience with risk management and GRC systems (e.g., Archer) preferred

CRCM or similar compliance certification preferred

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community-based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.