Application Technical Specialist in Smithfield, RI

Position: Application Technical Specialist I in Smithfield, RI {170501}
A-Line Staffing is now hiring an Application Technical Specialist I in Smithfield, RI. The Application Technical Specialist I would be working for a Fortune 500 healthcare company and has career growth potential. This would be full time / 40+ hours per week. If you are interested in this position, please apply directly to this job posting or email resume and job title to Jenise Nottage at  .

Compensation:
• The pay for this position is $17.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available to full-time employees with 1 year of service on our eligibility dates Highlights:
• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• Monday-Friday schedule with 8-hour shifts
• Shift times may fluctuate to accommodate day/night projects and different time zones
• Paid onsite training provided 5 days per week
• Training schedules will fall between 8:00 AM – 8:00 PM
• This is an onsite position in Smithfield, RI
• Start date may be earlier than originally specified Responsibilities:
• Provide first-level technical support to field technicians, vendors, and contractors during technology implementations and hardware upgrades
• Handle inbound and outbound calls related to multiple technology rollout projects
• Troubleshoot basic hardware and technology implementation issues while ensuring project protocols are followed
• Update tracking applications, perform system validations, and document project activity accurately
• Communicate project updates using Microsoft Outlook, Excel, and email systems
• Support multiple technology rollout projects simultaneously in a fast-paced call center environment
• Follow project handbooks, implementation guidelines, and company procedures
• Adapt shift schedules as needed to support projects occurring in different time zones and during evening/night hours Requirements:
• Minimum of 1 year of relevant work experience required
• High School Diploma or GED required
• Strong verbal and written communication skills
• Basic troubleshooting and problem-solving abilities required
• Working knowledge of Microsoft Outlook, Word, and Excel preferred
• IT hardware installation or technology implementation experience preferred but not required
• Ability to multitask and manage multiple projects simultaneously
• Must be comfortable working onsite 4-5 days per week

Education:

•

Required:

High School Diploma or GED If you are interested in this position, please apply directly to this job posting or email resume and job title to Jenise Nottage at  . .