Ace Hardware Clerk-Smithfield

Position Summary

Lee’s Marketplace is a family‑owned grocery and hardware chain committed to providing an enjoyable shopping experience. As a Lees Ace Hardware Store Clerk, you will provide excellent customer service, assist customers with product selection, and maintain an organized store environment.

• Greet customers, assist with inquiries, and provide product recommendations.
• Process sales transactions accurately and efficiently, including cash and credit card handling.
• Participate in the processing of new shipments, keep receiving and back‑stock areas clean and organized, and stock shelves to maintain inventory levels and product displays.
• Maintain up‑to‑date knowledge of store products and educate customers about Lee’s Marketplace and Ace Hardware products and services.
• Keep the sales floor, aisles, and storage areas clean, follow safety protocols, and ensure products are displayed safely.
• Operate cash registers, handle transactions, and follow store policies on returns, exchanges, and refunds.
• Work cooperatively with team members, attend meetings and training sessions, assist other departments, and contribute to store goals.
• Assist with product handling, including stocking, receiving items, unloading deliveries, packaging, merchandising, and labeling.
• Maintain a clean and organized work area, follow safety and sanitation procedures, and report hazards or equipment issues to management.
• Assist in the use of Lee’s Marketplace and Ace Hardware websites.

• Minimum age: 17 years+
• Machinery: 18 years+
• Delivery: 21 years+

• Stand, walk, twist, sit, and bend for extended periods.
• Lift and carry items up to 50 pounds.
• Manual dexterity for handling small objects.
• Use hands and arms repetitively to push, pull, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Access and navigate all areas of the store, including floor‑to‑shoulder and overhead lifting, use of step stools or ladders.

• Pallet jack, wheeler, hand tools, register systems, phones, computers, mixers.

• High school diploma or equivalent (preferred).
• Previous experience in retail or guest service (preferred).
• Basic knowledge or willingness to learn about hardware, tools, and home improvements.
• Basic math skills for handling cash transactions.
• Strong verbal and written communication skills.
• Ability to read and follow written and verbal instructions.

• Competitive hourly wage/salary.
• Paid time off and paid Sundays.
• Health insurance, disability plans, employee assistance program, 401(k).
• Ace Hardware discount at Lees Ace Hardware locations.
• Opportunities for career advancement and professional development.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note:

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.