Dairy Clerk-Evening Shift-Smithfield

Position Summary

Lee’s Marketplace is a family‑owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high‑quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

The Dairy Clerk plays a key role in maintaining a clean, well‑stocked, and organized dairy department.

Key responsibilities include:

• Assist with the daily operations of the Dairy Department including product ordering, receiving, stocking, rotation, and merchandising.
• Deliver excellent customer service by answering questions, locating items, handling concerns professionally, and offering product suggestions.
• Ensure department cleanliness and that all food safety, temperature, storage, and sanitation guidelines are followed.
• Report inventory needs and maintenance issues to the Dairy Manager.
• Maintain cohesive and supportive communication with vendors and partners.
• Ensure all responsibilities assigned are completed to the best of your ability.

• Greet customers warmly and offer assistance in locating or learning about dairy products.
• Resolve customer complaints or product concerns professionally and promptly.
• Provide recommendations and product knowledge to enhance the shopping experience.
• Coordinate with guests regarding special orders.
• Ensure shelves are fully stocked and presentable to support a positive guest impression.

• Assist in the maintenance of the displays throughout the store according to store standards.
• Ensure product freshness by verifying date coding on items and proper rotation.
• Implement effective inventory control procedures through ordering and stocking of the entire Dairy department.
• Record all damaged product and rework or store in designated backroom cooler areas.
• Order, receive, and stock dairy products using proper FIFO rotation to ensure freshness.
• Handle all products safely and according to food safety guidelines, including cold chain management.
• Maintain accurate inventory levels through cycle counts and shrink control.

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Provide an example for other team members to maintain a clean and safe environment.

• Work cooperatively with team members to achieve store goals.
• Promote a high level of morale within the department and store, utilizing friendly but professional methods of honest and open communication.
• Provide a safe, clean, and positive environment and consistently build and support a culture based on relationships and continuous improvement.
• Continually strive to build knowledge and skills, both personally and within the department and store through training and education of self and others.
• Provide a professional example for other team members to follow.
• Attend team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast‑paced, sales environment with tact and patience.
• Work with the team to ensure products are sold well before their expiration date.

• Age Requirement: 16 yrs+
• Availability:
  Flexible, including weekends and holidays

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Lifting may include floor-to-shoulder and overhead lifting repeatedly.
• Occasional use of step stools or ladders is required.

• Pallet jack
• Forklift
• Box cutter knives and blades
• Two‑wheeler and six‑wheeler
• Hand‑held ordering machine
• Computer use
• Phone / intercom
• Any other tools and machinery deemed suitable for the role

• High school diploma, GED, or equivalent.…