Communications Analyst

Position Summary

As an Employee Benefits Communications Analyst, you will lead the development of strategic content that helps employees navigate their health‑care options with clarity and confidence. You will design and deliver materials across multiple channels—including email, intranet, trainings, and print—ensuring messaging is accurate, accessible, and aligned with organizational goals. You will also employ a data‑informed approach to your work, analyzing benefits utilization, claims trends, and communication performance metrics to refine messaging and support cost‑effective decision‑making.

• Content Development & Communication Strategy – design and implement communication campaigns that promote understanding and utilization of company health‑care benefits; create clear, engaging content across multiple formats and channels, tailored to diverse employee audiences; translate complex health‑care and benefits information into accessible language that supports informed decision‑making.
• Data Analysis & Insight Generation – analyze benefits utilization, claims data, and communication performance metrics to identify trends and opportunities; develop reporting and dashboards that provide actionable insights to HR and leadership teams; use data to refine messaging strategies and support cost‑effective benefits planning.
• Stakeholder Collaboration & Governance – partner with HR, vendors, and internal teams to ensure consistency and accuracy in benefits communications; coordinate updates and messaging in alignment with plan changes, compliance requirements, and organizational priorities; maintain communication calendars and governance processes to ensure timely delivery and alignment across channels.

• Bachelor’s degree from a regionally accredited four‑year college or university and 2+ years of relevant experience (or equivalent combination of education and experience).
• Knowledge of healthcare operations, effective analytical, critical‑thinking, and problem‑solving skills.
• Ability to multi‑task, prioritize, and work well in a fast‑paced, dynamic environment.
• Advanced knowledge and experience with Microsoft Suite:
  Word, Excel, PowerPoint, and Outlook.
• Knowledge of HRIS and employee demographic data impact on benefit administration.
• Understanding of regulations influencing self‑funded benefit plan administration (ERISA, DOL, IRS Section
  125, etc.).
• Strong interpersonal skills: respectful, approachable, team‑oriented, and able to build positive working relationships.

Annual salary range: $55,000 – $82,500. Compensation will be determined based on factors including the scope and responsibilities of the role, location, applicant qualifications and experience, internal equity, external market pay for comparable positions, and budget considerations.

Smithfield is an equal‑opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veteran status, disability, or any other protected group status or non‑job characteristic as directed by law. Request for reasonable accommodations for applicants with disabilities may be made by contacting 757‑357‑1595.