Vault Teller

Overview

The Vault Teller provides quality service to members by processing financial transactions, resolving problems, answering questions, and suggesting products and services that improve members  financial well-being. Vault Tellers also support the Lead Teller s duties in the Lead Teller s absence.

• Adhere to Bay Port Credit Union’s Core Values:
  Integrity, Be Bold, Compassion, Diversity, Innovation, It s On Me, and One Team.
• Process members’ financial transactions, resolve problems, and answer questions regarding all Bay Port Credit Union’s products and services.
• Provide a high level of service to members in the drive-thru and walk-up areas while adhering to teller and check acceptance policies and procedures.
• Assist with cash received/disbursed from vault and handling of all teller requests. Responsible for all negotiable and non-negotiable instruments.
• Assist in balancing the vault, ATM and cash dispensing machines.
• Review out-of-balance conditions at daily closing and reconcile teller cash drawers and vault as required.
• Ensure monthly cash drawer audits are completed and recorded as required.
• Handle complex member complaints, transaction inquiries, and corrections or adjustments.
• Perform opening and closing procedures for the branch.

• High school diploma or equivalent.
• 1-2 years previous Teller or related experience.
• Ability to assist members and fellow Tellers in a professional manner.
• Strong cash handling skills with a high level of accuracy.
• Strong computer skills including proficiency in Microsoft Office software.
• Strong customer service skills including telephone skills.
• Well-organized and attentive to detail.

This description is not an all-inclusive list of all the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.