Manager, Information Technology

Manager, Information Technology

Are you an IT professional ready to make an impact in a fast-paced, transformational environment? At Smithfield Foods, one of the nation's leading consumer packaged goods companies, we’re seeking a Manager, Information Technology to lead initiatives that deliver innovative, business-focused technology solutions. In this role, you will drive strategies that support growth, strengthen operations, and enhance efficiency, all while fostering a culture of collaboration, creativity, and continuous improvement.

Join us and use your expertise to help shape the future of technology at Smithfield Foods while making a difference for our people, our customers, and the communities we serve.

• Application Management: Oversee application supportability and stability, managing day-to-day support processes and serving as the single point of contact to drive process improvements, innovation, and operational maturity.
• Partnership &
  
  Collaboration:
  
  Build and sustain trusted relationships with internal and external partners, providing guidance on application transition, support strategies, and integration with business operations.
• Governance & Best Practices: Ensure application environments are governed by documented protocols and procedures, including change, release, problem, and incident management.
• Systems Integration: Partner with Integration, Plant Systems, Warehouse Management, SAP Basis, and Application Development teams to ensure systems are stable, properly interfaced, and changes are tested and released in line with business requirements.
• Communication & Coordination: Provide regular updates on open requests and system performance issues, coordinating resources for design, testing, and implementation while keeping stakeholders informed of progress and business impacts.
• Continuous Improvement: Drive process improvement through the use of metrics and automation, implement proactive monitoring practices, and identify opportunities to enhance system tools and processes.
• Incident & Issue Resolution: Lead application support response during outages or performance issues, coordinating proactive resolution efforts and communicating impacts and resolutions with transparency.
• Project & Resource Management: Apply project management discipline to prioritize work streams, allocate resources, meet timelines, and provide consistent status reporting to leadership and stakeholders.
• Strategic Planning: Collaborate with cross‑functional teams to develop annual plans that align business goals with IT application support functions, ensuring sustainable integration of applications across portfolios.
• Leadership: Drives a positive employee experience through leadership by way of employee development and coaching.

• Education & Experience: Bachelor’s degree from an accredited four‑year college or university in Computer Information Systems, Management Information Systems, Computer Science, Business, or a related field, and 5+ years of relevant IT experience; or an equivalent combination of education and experience.
• Technical Expertise: Strong knowledge of IT software and systems delivery lifecycle from design and development through deployment and support. Experience in technical delivery in an SAP Finance and Accounting environment with a focus on Record to Report and BW/BPC for analytics and reporting experience.
• Leadership & Management: 2+ years of demonstrated experience in team management/development or project leadership. Proven ability to lead teams in complex, matrixed environments, driving operational excellence while managing under conditions of ambiguity and uncertainty. Skilled at facilitating change, developing talent, and fostering a culture of continuous improvement.
• Analytical & Problem‑Solving: Demonstrated ability to assess system capabilities, troubleshoot effectively, and implement improvements that enhance performance, efficiency, and reliability.
• Financial System Knowledge: General Ledger, Controlling, Profit Center Accounting, Accounts Receivable, Accounts Payable, Fixed Asset, Treasury, Tax, Blackline, Basware, High‑Radius, Consolidations and Financial…