Assistant Deli Bakery Manager

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates.
• Daily management of labor and coaching of associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture.
• Support the achievement of budgeted financial and operating results.
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service, creating a positive shopping experience for customers.
• Role model outstanding, friendly customer service; use knowledge of department products to offer solutions that meet or exceed customers' expectations.
• Control store's expenses through proper ordering, care for supplies and equipment.
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems.
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and sanitation are consistently maintained.
• Ensure Deli Bakery HMS schedules provide extraordinary customer service at all times.
• Ensure ordering, receiving, preparation, conditioning and display of merchandise follows policies and guidelines.
• Observe and correct unsafe conditions that could cause associate or customer accidents.
• Record and report all associate and customer accidents per established procedures.
• Monitor shrink, ensure inventory is accounted for, and coach associates to prevent losses.
• Maintain compliance with local, state and federal regulations and company guidelines.
• Maintain a neat, well‑groomed personal appearance and adhere to dress code.
• Successfully complete required training courses.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodation.
• All other duties as assigned.

• A high school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Willingness to learn multiple tasks and technical job requirements.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals as a Certified Food Safety Manager or be willing to attain accreditation within 90 days of employment; accreditation must be maintained while employed.

• Ability to use computers and other communication systems required for job functions.
• Ability to push or pull up to 2000 lbs using a pallet jack.
• Ability to bend and lift products up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion.
• Ability to pull or push up to 75 lbs on occasion.
• Stand 100% of the time with frequent walking short distances.
• Handle a variety of substances associated with cleaning and packaging materials, and household cleaners.
• Perform repetitive hand and arm motions.
• Frequent reaching and grasping at waist level and occasionally above shoulder or below waist.
• Meet established volume activity standards for the position.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Maintains sufficient visual ability to check invoices and other written documents.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.