Medical Collections Specialist

Job Description

We are in search of a Medical Collections Specialist to join our team located in Wilmington, Delaware. This role offers a contract to hire employment opportunity, where you will be a part of a medical practice industry. As a Medical Collections Specialist, you will manage a variety of tasks including medical claim follow-up, patient customer service, mailings, and more.

• Handle medical claim follow-up tasks, including Medicare, Medicaid, Commercial, Workers Comp, and Auto Claims
• Provide excellent patient customer service to ensure their needs are met
• Carry out mailings as part of customer communication strategy
• Execute collection efforts to ensure timely payment of medical services
• Assist in rebilling claims to ensure accuracy and compliance
• Support with the preparation and sending out of patient statements
• Utilize Accounts Receivable (AR) skills to manage customer credit
• Apply knowledge of Appeals, Billing Functions, Claim Administration, Collection Processes, and Medical Billing in daily tasks.

• Possess a minimum of 2 years of experience in a similar role or field
• Demonstrable knowledge and experience in Accounts Receivable (AR)
• Familiarity with Appeals and Billing Functions in a medical setting
• Proficient in Claim Administration and Collection Processes
• Experience in Medical Billing is a must
• Proficiency in using relevant software and tools for the role
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to work independently and collaboratively as part of a team
• Understanding of and adherence to relevant laws and regulations
• Ability to resolve issues and disputes professionally and effectively
• Proven track record in maintaining patient confidentiality and data privacy