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Technical Support Engineer — B2B SaaS
Job in
Smyrna, Kent County, Delaware, 19977, USA
Listed on 2026-07-14
Listing for:
Resumonk
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Qase is seeking a Technical Customer Support Specialist to join our team and keep enterprise customers smiling with quick, thorough responses. You’ll own frontline conversations, spot patterns, and help shape the product with feedback to our roadmap.
You'll handle 20–30 chats daily, join calls 3–5 times per week, and expand our knowledge base while collaborating with Sales and Engineering.
Remote-friendly, 24/7 shift coverage is possible.
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