Social Service Chief Administrator

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit (Use the "Apply for this Job" box below). today!

This position will perform the role of an Assistant Director of Community Services for Operations for Kent and Sussex Counties. The incumbent will have regional oversight of program operations such as the Lifespan Waiver, Support Coordination, school to work transition services, and the Pathways to Employment program. The incumbent will ensure that services are consistently delivered across all regions, follow standard division operational procedures, comply with internal procedures and Medicaid regulations, and incorporate innovative and evidence-based practice methods.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides interpretation, implementation and communication of state and federal regulations to statewide, regional and administrative staff.
• Develops and coordinates budget proposals for division's operating budget.
• Recommend need for policy and procedure revisions in order to accomplish program objectives, meet client's needs.
• Supervises, reviews, evaluates, coordinates, and prioritizes the work of staff and make recommendations on hiring and disciplinary action.
• Monitors hearings and grievances to assure client/employee provider complaints are processed in accordance with time standards and decisions are in accordance with policy.
• Maintains/negotiates contractual agreements, develops proposal requests to implement provisions of state and federal regulations and/or to provide program services.
• Monitors program service effectiveness through federal/state program reviews, statistical reports, and analyzes and develops corrective action.
• Assess current operations and regulation requirements for applicability to computerization and develop maintenance request to instruct programmers on steps needed to offset changes.
• Chairs statewide committees, task forces, arranges meetings, coordinates interdivisional projects, develops press releases, provides information to media and prepares various analytical and statistical reports.

JOB REQUIREMENTS for Social Service Chief Administrator

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
• Three years experience in developing policies and procedures.
• Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
• Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of…