Customer Experience Leader, Operations & Kaizen
Listed on 2026-09-29
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Management
Operations Management
Amazon is seeking a Customer Service Manager in Dover, USA to oversee operations and ensure high performance among associates. This role requires managing a team of 100 associates and 5 group managers, emphasizing global-class service delivery.
The ideal candidate should possess a Bachelor's degree, management experience, and excellent communication skills. Key responsibilities include supporting team performance, leading improvement activities, and collaborating with business teams on operational needs.
We would love to welcome a new Customer Experience Leader, Operations & Kaizen to our organisation in Dover, DE, United States.
This is a Full Time role.
The position is based in Dover, DE, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 27.552 - 41.328.
We aim to respond to suitable candidates as soon as possible.
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