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Licensed Medicare Sales & Retention Agent; CCA

Job in Smyrna, Kent County, Delaware, 19977, USA
Listing for: SelectQuote, Inc.
Full Time position
Listed on 2026-07-25
Job specializations:
  • Sales
    Insurance Sales
  • Insurance
    Insurance Sales, Insurance Agent & Advisor
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below
Position: Licensed Medicare Sales & Retention Agent (CCA082426)

Company Overview

More than 35 years ago, Select Quote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with Select Quote are unmatched.

About the Role Customer Care Agent (Licensed)

Must already have an active Life & Health or Accident & Health Insurance Producer License.

Job Summary

In this role, agents have an engaging hybrid role that combines cross‑selling and retention. As the only client‑facing team to cross‑sell products in all three divisions of Select Quote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits. During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans.

Compensation

and Benefits
  • High earning potential – base pay plus commissions with a first‑year average annual income of $50k and additional earning potential during the busy season. After the first year, the average total income is $65k with top agents making close to $100k annually with unlimited commission potential.
  • Bonus opportunity during training – in addition to base pay during training, agents are also eligible for various bonuses based on performance during training.
  • Benefits – full‑time employees are eligible for medical, dental, vision, voluntary short‑term disability, company‑paid long‑term disability, company‑paid life insurance and accidental death & dismemberment, 401(k) with company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves varying by work location.
Skills and Abilities
  • Strong work ethic and ability to build client relationships.
  • Solutions focused mindset.
  • Propensity to advocate for consumers and serve as a sales team liaison.
  • Ability to adjust to business needs and change; flexibility with high‑volume hours during peak season.
  • Understanding the fluidity of this role: may assist with Medicare enrollment, population health initiatives, and other responsibilities as needed.
  • Technology skills – proficiency with proprietary CRM system, Google Suite, soft phones, and multi‑screen management.
Education and Experience
  • Recent insurance, call center, or sales experience preferred.
  • High school diploma or GED required.
Requirements
  • Must already have an active Life & Health or Accident & Health Insurance Producer License.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Hardwired high‑speed internet connection with minimum download and upload speed of 20 Mbps; if not available, must upgrade before start date.
  • Due to HIPAA regulations, must work in a private workspace free of distractions with no other household traffic.
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