Financial Aid Coordinator

Description We are looking for a welcoming and organized Financial Aid Coordinator to support students and staff in Smyrna, Georgia. This Contract to permanent opportunity is ideal for someone who enjoys providing administrative support, handling high-volume communication, and helping create a positive experience for students seeking financial aid assistance. In this role, you will help manage inquiries, coordinate appointments, and assist with Title IV-related processes after training.

Responsibilities:

- Respond to incoming questions from students and other contacts, assess their needs, and connect them with the appropriate financial aid resource

- Provide administrative support for Title IV financial aid activities while following established procedures and completing required training

- Place outbound calls to arrange upcoming appointments for students with Financial Aid Advisors and confirm scheduling details

- Deliver attentive and courteous service across phone, email, and office interactions to ensure a supportive student experience

- Maintain accurate records, enter relevant information into internal systems, and keep documentation organized

- Assist with front-office and receptionist-style duties, including managing communications and supporting daily office operations Requirements - Prior experience in an administrative support, receptionist, or office coordination role is preferred

- Strong customer service skills with the ability to create a friendly and student-focused environment

- Clear verbal and written communication skills for handling inquiries and scheduling interactions

- Excellent organizational abilities with attention to detail and the capacity to manage multiple tasks

- Comfort answering inbound calls, making outbound calls, and performing data entry accurately

- Ability to work collaboratively with team members while maintaining a detail-oriented and positive attitude Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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