Financial Aid Coordinator Smyrna, GA

Financial Aid Coordinator

We are looking for a welcoming and organized Financial Aid Coordinator to support students and staff in Smyrna, Georgia. This Contract to permanent opportunity is ideal for someone who enjoys providing administrative support, handling high-volume communication, and helping create a positive experience for students seeking financial aid assistance. In this role, you will help manage inquiries, coordinate appointments, and assist with Title IV-related processes after training.

Responsibilities:

• Respond to incoming questions from students and other contacts, assess their needs, and connect them with the appropriate financial aid resource
• Provide administrative support for Title IV financial aid activities while following established procedures and completing required training
• Place outbound calls to arrange upcoming appointments for students with Financial Aid Advisors and confirm scheduling details
• Deliver attentive and courteous service across phone, email, and office interactions to ensure a supportive student experience
• Maintain accurate records, enter relevant information into internal systems, and keep documentation organized
• Assist with front-office and receptionist-style duties, including managing communications and supporting daily office operations