Technical Service Center Engineer

Technical Service Center (TSC) Engineer
Location: Smyrna, GA
Job Type: Full-Time | Onsite
Travel: 10–20% (occasional customer site visits)

We are seeking a Technical Service Center (TSC) Engineer to support in‑house molding operations within a technical service environment. This role focuses on hands‑on process support, equipment troubleshooting, mold trials, and continuous improvement initiatives related to injection stretch blow molding and injection molding systems. The ideal candidate enjoys technical problem‑solving, cross‑functional collaboration, and working in a fast‑paced manufacturing setting.

• Base Salary: $55,000–$75,000 (commensurate with experience)
• Benefits Package Includes:
  • 100% employer‑paid employee benefits
  • 70% employer contribution for family and children

• Support day‑to‑day activities within the Technical Service Center molding section
• Assist with new mold trials, process development, validation, and optimization
• Set up and support molding machines, molds, and ancillary equipment
• Document molding trials, processes, and maintenance activities
• Diagnose and repair molding machinery and molds in accordance with safety and quality standards
• Participate in mold design reviews and provide feedback to improve product quality
• Maintain an organized, safe, and efficient work environment through 5S practices
• Receive, inspect, and store incoming materials and equipment
• Track inventory levels and report discrepancies or low stock
• Prepare clear and organized daily and project‑based technical reports
• Provide technical guidance on safe equipment operation and maintenance
• Collaborate with internal service, sales, and design teams to resolve technical issues
• Deliver professional, customer‑focused technical support
• Follow all company policies, procedures, and safety regulations

• 1–2 years of experience with Injection Stretch Blow Molding (ISBM) machines OR 2–3 years of experience with injection molding in the plastics industry
• Strong understanding of polymer materials and mold design fundamentals
• Ability to read and interpret operating manuals and technical schematics (electrical, hydraulic, pneumatic)
• Working knowledge of troubleshooting electrical, analog, and digital circuits
• Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace
• Ability to travel up to 10–20% as required

• Associate’s or Bachelor’s degree in:
  • Electrical Engineering
  • Mechanical Engineering
  • Plastics Engineering

Interested candidates are encouraged to apply by sending their resume or reaching out directly.

Wendy Colaiacovo
Recruiter