Technical Service Center Engineer

Technical Service Center (TSC) Engineer

Location:

Smyrna, GA

Job Type: Full-Time | Onsite

Travel: 10–20% (occasional customer site visits)

Position Overview:

We are seeking a Technical Service Center (TSC) Engineer to support in-house molding operations within a technical service environment. This role focuses on hands-on process support, equipment troubleshooting, mold trials, and continuous improvement initiatives related to injection stretch blow molding and injection molding systems. The ideal candidate enjoys technical problem-solving, cross-functional collaboration, and working in a fast-paced manufacturing setting.

Compensation & Benefits:
Base Salary: $55,000–$75,000 (commensurate with experience). Benefits Package Includes: 100% employer-paid employee benefits, 70% employer contribution for family and children.

• Support day-to-day activities within the Technical Service Center molding section
• Assist with new mold trials, process development, validation, and optimization
• Set up and support molding machines, molds, and ancillary equipment
• Document molding trials, processes, and maintenance activities
• Diagnose and repair molding machinery and molds in accordance with safety and quality standards
• Participate in mold design reviews and provide feedback to improve product quality
• Maintain an organized, safe, and efficient work environment through 5S practices
• Receive, inspect, and store incoming materials and equipment
• Track inventory levels and report discrepancies or low stock
• Prepare clear and organized daily and project-based technical reports
• Provide technical guidance on safe equipment operation and maintenance
• Collaborate with internal service, sales, and design teams to resolve technical issues
• Deliver professional, customer-focused technical support
• Follow all company policies, procedures, and safety regulations

• 1–2 years of experience with Injection Stretch Blow Molding (ISBM) machines OR 2–3 years of experience with injection molding in the plastics industry
• Strong understanding of polymer materials and mold design fundamentals
• Ability to read and interpret operating manuals and technical schematics (electrical, hydraulic, pneumatic)
• Working knowledge of troubleshooting electrical, analog, and digital circuits
• Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace
• Ability to travel up to 10–20% as required

• Associate's or Bachelor's degree in:
  Electrical Engineering, Mechanical Engineering, Plastics Engineering