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Senior Tier 2 Helpdesk Technician — Elevate Client Support

Job in Smyrna, Cobb County, Georgia, 30081, USA
Listing for: SMB IT Solutions
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

SMB IT Solutions is seeking a Senior / Level 2 Helpdesk Technician to provide exceptional customer service while managing Help Desk Tickets and resolving technical issues. This full-time role in Smyrna, GA, offers a competitive salary range of $50,000 - $65,000 annually along with benefits such as health insurance, 401(k) matching, and paid time off.

The ideal candidate should have a four-year degree and 3+ years of Tier II support experience, including proficiency in Windows, Mac, and Microsoft 365 technologies. Join our team for a chance to develop your career!

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Position Requirements
10+ Years work experience
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