Service Technician II

STYL Residential is hiring a Service Technician II in Smyrna, GA to maintain and repair properties, ensuring high‑quality customer service and safety.

As a Service Technician II, you will handle day‑to‑day maintenance, including move‑in/out repairs, equipment troubleshooting, unit turnovers, and on‑call emergency work. Your goal is to keep the community running smoothly and keep residents satisfied.

• Schedules, monitors and performs preventative maintenance
• Ensure that service requests are completed promptly and professionally
• Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances
• Maintain the premises of the building, office and grounds in clean and orderly condition
• Monitor and perform make‑ready duties on vacant units; ensure residential units have been turned in a timely and efficient manner
• Provide excellent customer service to prospective and current residents
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property
• Manage dumpster corrals, trash enclosures/compactors as needed or directed
• Provide on‑call service when scheduled and perform emergency maintenance work when required
• Assist the Supervisor with monitoring inventory of parts and supplies
• Assist the Supervisor with scheduling and communicating with vendors and contractors
• Use mobile device to dispatch and complete service requests in a timely manner
• Ensure adherence to the company's safety and hazard communications programs, policies and procedures
• Inspect buildings and grounds to ensure safety and cleanliness and alert the Maintenance Supervisor to items that need to be repaired
• Participate in company‑provided training such as fair housing, safety, non‑discrimination, EPA, and harassment prevention
• Perform other tasks or duties as directed and assigned

• 1+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required
• Renovation experience is preferred
• EPA certification Type I and II preferred
• CPO certification preferred
• Use of general maintenance equipment including hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents

• Ability to respond to on‑call, after‑hour emergency service; on‑call staff required to live within a minimum distance to the community for efficient response time
• Reliable transportation and a valid driver's license
• Excellent written and verbal communication skills
• Must be highly motivated and able to work independently
• Ability to use smartphone to assign service requests and for on‑call requests
• Ability to prioritize and multi‑task

• Hands‑on repair and maintenance work constitutes majority of time and duties
• Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit

We provide training, development, robust employee benefits, 401(k) contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO and holidays are available, and we offer a clear path for career advancement across a growing portfolio nationwide.

Our company is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other protected class. All employment is based on qualifications, merit, and business need.