Field Service Engineer

Location: Smyrna, Georgia (training base) with extensive travel throughout the U.S. and Canada
Compensation: $60,000 - $70,000 base + overtime + travel pay + annual bonus
Travel: 60-80% of the time

We are recruiting a Field Service Engineer to support a growing installed base of industrial manufacturing equipment across North America. This position is ideal for a mechanically and electrically inclined professional who enjoys hands‑on troubleshooting, travel, customer interaction, and highly automated production equipment. The successful candidate serves as the technical representative in the field, performing installations, commissioning, maintenance, repairs, and troubleshooting at customer facilities.

• Travel to customer facilities throughout the United States and Canada
• Perform preventative maintenance on industrial equipment
• Troubleshoot electrical, mechanical, and automation‑related issues; diagnose faults and identify root causes
• Perform repairs and corrective maintenance activities; provide on‑site technical support
• Assist with equipment startups and commissioning; verify performance and operational readiness
• Support customer acceptance testing and ensure installations meet company standards
• Serve as the primary technical representative at customer locations and build strong customer relationships
• Participate in equipment testing and machine trials; document service activities and technical findings

• Degree in Electrical Engineering, Mechatronics, Electromechanical Engineering, or related field preferred; equivalent hands‑on industrial experience also considered
• Strong electromechanical troubleshooting skills; experience with industrial machinery or automation systems
• Ability to diagnose both electrical and mechanical issues independently
• Strong customer‑facing communication skills
• Ability and willingness to travel 60‑80% of the time
• Able to attend initial onboarding and training program in Georgia
• Valid passport or ability to travel throughout Canada and the United States
• Authorized to work in the United States without sponsorship

• PLC troubleshooting or programming experience (Allen‑Bradley, Siemens, Mitsubishi, or similar)
• Automation, capital equipment, or manufacturing experience
• Packaging, plastics, or processing industry experience
• Equipment commissioning experience
• Bilingual English/Spanish or English/French

Why this role: extensive training, strong earning potential through overtime and travel pay, and a clear path into senior‑level service engineering and technical sales.