Heavy Maintenance Representative

Job Details

Job Location:

Contour Aviation Headquarters
- Smyrna, TN 37167

Position Type:
Full Time

Education Level: High School

Salary Range: $90,000.00 Salary/year

Travel Percentage:
Negligible

Job Shift: Any

Job Category:
Installation
- Maint
- Repair

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date).
• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.
• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.
• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of active service.
• Eligible for various types of leave, including:
  Medical Leave, Non-Medical Family Care Leave, Maternity and Paternity Leave, Personal Leave.

• The starting annual salary for this position is between $90,000.00 and $ based on your prior work experience.
• When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour’s observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.

• Contour is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

• Support the 6- to 12-month heavy maintenance forecast and confirm provider capacity, labor, hangar space, tooling, materials, and specialized services.
• Review and stabilize the visit work scope, planning package, contract requirements, company-furnished material, and anticipated engineering, inspection, and records support.
• Establish pre-induction milestones, critical path, reporting cadence, approval limits, escalation paths, and aircraft delivery requirements.
• Serve as the primary provider contact; lead daily production reviews and report progress, estimated return to service, open work, shortages, risks, decisions required, and recovery actions.
• Monitor compliance with the approved work scope, contract, Contour's General Maintenance Manual and maintenance program, applicable technical data, company procedures, and regulatory requirements.
• Coordinate Planning, Engineering, Materials, Quality, Records, Maintenance Control, Operations, and provider support to remove production constraints and obtain timely technical dispositions.
• Monitor workmanship, materials, parts traceability, inspection requirements, work-card closure, non-routine records, engineering documents, and required system entries.
• Evaluate non-routine proposals, labor estimates, materials, outside services, and out-of-pocket charges; approve or route expenditures within delegated authority.
• Track milestones, budget, and cost-to-complete; review invoices and identify unsupported, duplicate, warranty, rework, or disputed charges.
• Coordinate aircraft movements, operational checks, engine or APU runs, functional check flights, and delivery activities with authorized personnel.
• Promptly escalates safety, quality, schedule, cost, or contractual risks to the MRO Director of Maintenance and support corrective or recovery actions.
• Confirm closure or formal disposition of required work, open or deferred items, records…