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Airline Customer Experience & IROP Coordinator

Job in Smyrna, Rutherford County, Tennessee, 37167, USA
Listing for: LV Aero, LLC
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 72000 USD Yearly USD 48000.00 72000.00 YEAR
Job Description & How to Apply Below

Contour Airlines is seeking an engaged professional to join our team at the Smyrna, TN headquarters to manage system-wide flight disruptions and coordinate recovery efforts. You will liaise with SOC, Reservations, and station teams to ensure timely passenger communication and effective re-accommodations.

The role requires strong customer service, leadership, and multitasking abilities, with travel up to 25% and after-hours on-call responsibilities.

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