Desktop Support Analyst - Windows/macOS Specialist
Job in
Smyrna, Rutherford County, Tennessee, 37167, USA
Listed on 2026-09-02
Listing for:
Asurion
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Asurion in Smyrna, TN is hiring a Desktop Support Analyst I to provide first-line technical help for desktops, laptops, printers, and standard software. You will triage incidents, resolve common issues, and escalate complex problems, delivering courteous support onsite or remotely.
The role requires strong troubleshooting and clear communication, adherence to security practices, and the ability to document resolutions in the ticketing system while maintaining an reliable end-user computing
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