OT Specialist

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. We provide business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

The OT Specialist owns the technology layer that connects shop floor equipment to plant and enterprise systems. The role is responsible for designing, implementing and sustaining reliable, secure and well-documented data acquisition and control integration across manufacturing lines enabling MES, historian, analytics and quality systems with trustworthy, real-time production data.

This is a hands-on engineering role, combined with a standards-setting and mentoring responsibility for plant teams.

Design, configure and deploy the connectivity layer between manufacturing equipment and IT and OT systems, including but not limited to:

• Ignition configuration and programming tag architecture, device connections and drivers, UDTs, scripting (Python), Perspective / Vision screens, alarming, gateway networks, redundancy and version control.
• Historian configuration (Canary Labs) historian architecture and sizing, tag onboarding and naming conventions, data collection and storage policies, retention, views and trends, and downstream data publishing to analytics and reporting consumers.
• I/O hardware selection specify sensors, gateways, edge devices, remote I/O, network hardware and protocol converters to meet the sampling rate, accuracy, resilience and connectivity needs of data acquisition systems.
• Industrial connectivity protocols and patterns OPC UA / DA, MQTT and Sparkplug B, Modbus TCP, Ether Net/IP, PROFINET, serial, and file or database-based interfaces.

• Create, publish and maintain OT standards covering tag naming, device onboarding, network topology, edge architecture, backup and recovery, and change control.
• Produce and maintain as-built documentation: architecture diagrams, network drawings, I/O and interface registers, configuration baselines, SOPs and runbooks.
• Drive continuous improvement of the OT estate obsolescence planning, patch and firmware currency, performance tuning and technical debt reduction.

• Support programming, modification and fault diagnosis of PLCs on existing manufacturing equipment (Rockwell / Allen-Bradley, Siemens, Mitsubishi, Schneider or equivalent).
• Perform root cause analysis on communication failures, data quality issues and equipment interface breakdowns; drive permanent corrective actions.
• Support commissioning, line trials, changeovers and new equipment integration with minimal disruption to production.

• Work with OEMs and equipment vendors to specify the correct hardware and software requirements for shop floor manufacturing equipment, including connectivity, data access, licensing and cyber security requirements.
• Review vendor technical proposals, URS / FDS responses and control system designs; participate in FAT and SAT and in acceptance of delivered systems.
• Ensure delivered equipment complies with plant OT standards and integration requirements before handover.

• Mentor and coach plant maintenance and automation technicians on shop floor equipment, connectivity troubleshooting and first-line OT support.
• Build capability through training material, hands-on sessions and structured knowledge transfer, so that routine issues are resolved at…