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Quality Risk Manager

Job in Smyrna, Rutherford County, Tennessee, 37167, USA
Listing for: HCA Healthcare
Full Time, Part Time position
Listed on 2026-02-21
Job specializations:
  • Nursing
    Clinical Nurse Specialist, RN Nurse, Director of Nursing
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Quality Risk Manager today with Physicians Pavilion Surgery Center.

Benefits

Physicians Pavilion Surgery Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits ()

Note:
Eligibility for benefits may vary by location.

Come join our team as a Quality Risk Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As the Quality and Risk Manager, you will be responsible for evaluating and managing a safe and efficient work environment for your staff. You will coordinate facility wide programs designated to the continuous improvement of the quality of care and service delivered to our patients, employees, physicians and payors. Your goal is to minimize the probability of risk across the center, maximize the quality of care given and provide a safer facility for our patients and personnel.

What you will do:
  • Oversee the collection, compilation, analysis and presentation of evidence for your center
  • You will distribute Service Quality Index scores
  • Facilitate a team-oriented approach to process improvement and problem solving amongst your team
  • You will oversee safety in-service programs
  • Maintain, review, receive and report all variances for your center
  • You will prepare and present findings and outcome measures related to your initiatives
  • Develop and manage peer review processes for your team
  • You will perform tracking and trending of patient satisfaction survey feedback
  • Maintain requirements from OSHA, CMS, AAAHC and federal agencies related to quality improvement, risk management and quality of care for your center
  • You will coordinate and prepare for state/federal inspections and accreditation surveys
What you should have for this role
  • Nursing Diploma
  • Valid CPR or BLS certification
  • Minimum of 3 years of experience in a clinical setting, preferably ambulatory care, risk management and/or quality improvement
  • One year of supervisory experience

Physicians Pavilion Surgery Center () is located off I-24 in Smyrna, Tennessee. Our AAAHC accredited center averages over 200 cases a month. Services in dental, ENT, endoscopy, gastroenterology, gynecology, neurosurgery,ophthalmology, orthopedics, plastics, podiatry and urology procedures. As a member of Surgery Ventures powered by HCA Healthcare, we follow our…

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