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Retail Sales Customer Service Rep

Senior CX Pro - Cross-Category Sales

Job in Snellville, Gwinnett County, Georgia, 30278, USA
Listing for: Macy's
Full Time position
Listed on 2026-02-07
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
Job Description & How to Apply Below
A retail leader in Snellville, Georgia, is seeking a Senior Customer Experience Colleague to enhance the in-store and online customer journey. This role focuses on delivering excellent service by engaging with customers, assisting with product selection, and utilizing technology to meet sales goals. Candidates should possess strong communication skills, a customer-centric approach, and the ability to adapt to a fast-paced environment.

Competitive pay and benefits such as merchandise discounts and paid time off are offered.
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Position Requirements
10+ Years work experience
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