Senior Business Support Analyst - Clean Energy

Senior Business Support Analyst - Clean Energy

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

Are you passionate about leveraging data to shape the future of innovative clean energy offerings? Puget Sound Energy is seeking a dynamic Senior Business Support Analyst to join our team and play a pivotal role in advancing our Products & Services, including our Transportation Electrification, Renewable Energy, and Battery Storage programs. As a key member of our team, you'll transform complex data into actionable insights that drive strategic decision-making and directly contribute to PSE's mission of being our customers' clean energy partner of choice.

• Uses advanced analytics and/or statistical methods to study and analyze available data and determine trends, root causes, metrics, leading and lagging indicators.
  • Responsible for analyzing, trending, forecasting, and/or tracking business unit/program performance and data statistics.
  • Responsible for maintenance, enhancement and development of querying techniques used to effectively, consistently and accurately derive reports and data.
  • Develops metrics and on-going analysis.
  • Assesses current practices and develops new modeling approaches, tools and processes.
• Communicates analytical methods, assumptions, and results with key stakeholders to allow for effective data-driven decisions in line with business goals.
• Leads project teams on various, related projects/initiatives, as well as business case documentation.
• Develops and applies process improvement methodologies to business process and procedures.
• Responsible for application maintenance, upgrades, troubleshooting, and training for internal and external stakeholders when necessary. Responsible to coordinate system implementations and testing as required.
• Performs other duties as assigned.

• Associate's degree in business, economics, finance, or related, and 5 years quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
• Experience working with relational database systems (querying, analysis, reporting).
• Solid written, interpersonal, and group communication skills.
• Experience using a variety of business applications and analysis tools such as Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, SAP modules, and Cognos.
• Excellent problem solving skills.
• Project management skills.
• Ability to understand and explain technical concepts.
• Excellent writing, communication and customer service skills.
• Strong time management and organizational skills.
• Experience in providing guidance and direction to lower staff.
• Ability to take initiative and work both independently and as part of a team to accomplish objectives.

• Bachelor's degree in related field.
• Experience leading teams.
• 7 years utility-related experience.
• Related business-specific experience may include:
  • Advanced relational database experience (MS Access, SQL, Oracle).
  • Experience performing advanced statistical analyses such as predictive analytics, regression forecasting, data visualization and/or survival analytics.
  • Experience with CSEE Systems (CSY, CIS, CMS).
  • Experience in Crystal Reports and Adobe Acrobat Pro.
  • Programming language proficiency (Visual Basic, SQL, , HTML).
  • Knowledge of rate-making process.
  • Familiarity with SAP, BI, PACE.
• Process documentation and improvement experience.

The pay range for this position is $82,000.00-$, and this position is eligible for annual goals based incentive bonuses.

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long-term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.

Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at  or .