Customer Support Representative

Customer Support Representative

We at Kelly® hear you, and we're here for you! We're seeking a Customer Support Representative to work at a leading organization in Snoqualmie, WA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $26–$29 per hour

Shift: Onsite M-F, 8 am to 5 pm

Why you should apply to be Customer Support Representative:

• Competitive pay rate of $26–$29 per hour
• Opportunity to work with a respected leader in the medical device industry
• Supportive team environment with opportunities for growth and training
• Gain hands-on experience troubleshooting cutting-edge medical technology

What's a typical day as Customer Support Representative? You'll be:

• Providing excellent face-to-face customer service, including greeting visitors, answering questions, fielding complaints, and providing information
• Troubleshooting medical devices for customers and ensuring prompt resolution of issues
• Identifying customer needs, offering value-added advice, and ensuring customer satisfaction
• Handling customer inquiries via face-to-face, telephone, mail, or electronic communication as needed
• Using office automation tools to document and report service outcomes
• Potentially supervising and training other customer support representatives

This job might be an outstanding fit if you:

• Have prior experience in a customer support or service desk role (technical support experience is a plus)
• Demonstrate strong troubleshooting and problem-solving abilities, especially with technology or medical devices
• Possess excellent communication, interpersonal, and customer service skills
• Thrive working onsite in a team-oriented environment, Monday through Friday, 8 am to 5 pm
• Are comfortable using office automation tools and documenting customer interactions
• Are interested in potential leadership opportunities, such as supervising or training other representatives

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Support Representative today!