General Resources Program Coordinator

Description

The General Resources Program Coordinator plans, organizes, and coordinates select benefit programs for enrolled Snoqualmie Tribe members.

• Coordinator for the General Resources Program, which may include Traditional Culture and Recreation (TCR), Emergency Assistance, Transportation Assistance, Canoe Journey Benefit, and other related programs and services. and
• Provide information and advice to tribal members, program participants, and staff regarding program content, policies, and activities. Assist tribal members to apply for benefits and access resources.
• Track benefit usage by all Tribal Members and their minors for benefit access.
• Orders office supplies for the department as needed.
• Participate in department meetings and trainings as appropriate. Participate in continuing education as required and/or needed to fulfill job duties.
• Occasionally meet with Tribal Members to assist with benefit applications. Serve as primary resource for tribal members and program participants.

Performs all duties of Level I, plus:

• Monitor program activities as related to established program goals and ensure they comply with Tribal, federal, state, and local regulations. Make appropriate recommendations.
• Gather, compile, and analyze program data and prepare usage reports as requested. Work with tribal and other organizations and agencies regarding interpreting and implementing program policies.
• Interprets department policy and assists with compliance.
• Assist supervisor with planning of department goals and objectives and policy development.

• The Tribe values its commitment to community service and the well-being of its members. In recognition of this, each employee may be expected to perform duties from time to time which may not be related to their regular responsibilities.
• Other duties as assigned.

• Effective problem solving and conflict resolution skills.
• Excellent customer service skills and written and verbal communication.
• Demonstrated ability to communicate effectively with diverse populations.
• Strong organizational skills and accuracy and attention to detail.
• Ability to maintain confidentiality and use tact and discretion.
• A passion and knowledge of outdoor activities.
• Proficiency with Microsoft Office programs.
• Proficient in various portal systems including Ticketmaster. Ability to troubleshoot digital ticketing issues on both iPhone and android devices.
• Knowledge of Native cultures, history, and traditions strongly preferred.
• Maintain confidentiality and communicate with tact and discretion.

• Associate degree in Liberal Arts or related field.

• Bachelor’s degree in Public Administration, Business, or a related field; or a combination of education and experience that demonstrates the ability to perform the essential functions of the position may substitute for degree requirement.

• Prior administrative experience in an office setting required.

• Previous work experience in tribal resource programs and/or tribal government required.
• Minimum of one year related experience preferred.

• Valid Washington State Driver’s License
• HIPAA certification within 30 days of employment.

• Must be able to pass a thorough pre-employment background investigation.
• Must agree to be subject to the Tribe's Controlled Substance and Alcohol Testing Policy to include pre-employment screening.

Work generally takes place in an office environment within a controlled atmosphere building. Noise levels are typically low to moderate. Remote or hybrid work arrangements may be possible in accordance with the Tribe’s Telecommuting Policy.