General Resources Program Administrator; internal or Tribal

Description

The General Resources Program Administrator coordinates General Resources programs for enrolled Snoqualmie Tribe members and their dependents, including Emergency Assistance, Funeral and Burial Assistance, Burial Pre-Planning, and the General Welfare Consolidated Assistance Program. This position is responsible for program implementation, compliance, distribution of program funds, eligibility verification, and assisting program participants in accessing available resources. The position also provides guidance regarding program content, policies, procedures, and activities while ensuring confidentiality.

The General Resources Program Administrator coordinates General Resources programs for enrolled Snoqualmie Tribe members and their dependents, including Emergency Assistance, Funeral and Burial Assistance, Burial Pre-Planning, and the General Welfare Consolidated Assistance Program. This position is responsible for program implementation, compliance, distribution of program funds, eligibility verification, and assisting program participants in accessing available resources. The position also provides guidance regarding program content, policies, procedures, and activities while ensuring confidentiality.

• Coordinate program services and activities with department staff and internal and external agencies. Serve as the primary resource for tribal members and program participants by providing information and guidance regarding program content, policies, and activities and assisting with applications and access to available resources.
• Serve as a Tribal Assister accredited through the State of WA, maintain required certification, and assist members with enrolling in health insurance and other state benefit programs.
• Monitor program activities in relation to established program goals and ensure compliance with Tribal, federal, state, and local regulations. Make recommendations as appropriate.
• Track benefit usage for assigned programs, including Consolidated Assistance, Emergency Assistance, Funeral and Burial Assistance, and Burial Pre-Planning.
• Assist with preparing grants and grant proposals.
• Work with Tribal and other organizations and agencies to interpret and implement program policies.
• Ensure proper management of program records and information. Gather, compile, and analyze data, and prepare reports.
• Serve as backup to the General Resources Manager during absences, providing day-to-day program oversight and ensuring continuity of operations.

• Assist the supervisor with planning department goals and objectives and developing policies.
• Work department events as needed for staffing support.
• Participate in department meetings.
• Respond to phone calls, emails, and faxes from tribal members.
• Prepare and mail recertification, approval, and denial letters as needed for assigned programs.
• The Tribe values its commitment to community service and the well-being of its members. In recognition of this, each employee may be expected to perform duties from time to time which may not be related to their regular responsibilities.
• Other duties as assigned.

• Effective problem-solving and conflict-resolution skills.
• Excellent customer service and written and verbal communication skills.
• Strong organizational skills with a high degree of accuracy and attention to detail.
• Ability to maintain confidentiality and exercise tact and discretion when handling sensitive information.
• Proficiency with Microsoft Office programs and other computer systems used for program administration and record-keeping.
• Knowledge of Native cultures, history, and traditions is strongly preferred.
• Ability to interpret and apply program policies, procedures, eligibility requirements, and…