Sales Manager

Description

A FULL HOUSE OF TOTAL REWARDS

* Competitive Pay:
Starting salary range of $77,837.23 /year - $85,620.95/year, (plus sales incentive plan) depending on experience, with opportunities for annual performance-based increases. The role offers a potential career earning trajectory reaching up to $/annually max over time.

* Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.

* Generous PTO:
Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.

* Everyday Perks:
Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.

* Growth & Support:
Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

As the Sales Manager at Snoqualmie Casino & Hotel, you report directly to the Director of Sales as a revenue producer and the central operational bridge for our group accounts. In this role, you focus your efforts on leading and cultivating relationships within our mid-market segments-including corporate meetings, associations, weddings, and sports teams-while actively supporting all sales efforts across the entire department.

You will drive sales for our full product suite, including meeting rooms, banquet spaces, group blocks, catering/F&B, and special events, while honoring strict department SLAs. Through precise property site tours, hands-on day-of support, and seamless cross-departmental alignment, you play a direct role in shaping our brand reputation and ensuring every group experiences our core promise:
To provide an Exceptional Entertainment Experience for every guest - every time.

SUPERVISORY SCOPE

* None

ESSENTIAL DUTIES / RESPONSIBILITIES

* Full-Lifecycle Segment Sales:
Drive department volume by prospecting, qualifying, and closing group contracts for meeting rooms, banquet spaces, group blocks, catering/F&B, and special events using outbound cold calling, digital response, and local networking.

* Department-Wide Sales Support:
Provide versatile, active support across all types and tiers of sales, assisting with property-wide initiatives, general lead pipeline demands, coordination and execution of all accounts under the direction of the Director of Sales.

* Brand Promise Stewardship:
Deliver our core brand promise-To provide an Exceptional Entertainment Experience for every guest - every time-by serving as an attentive, highly responsive partner from initial proposal to post-event reflection.

* Timely Contract Customization:
Own the generation of standard group agreements, customizing package menus and pricing grids within strict department Service Level Agreements (SLAs) to protect property margins and client turnaround times.

* Dynamic Property Site Tours:
Host engaging and informative property tours for prospective clients, creatively showcasing our banquet venues, meeting space capabilities, hotel layouts, and property amenities to secure bookings.

* End-to-End Cross-Departmental

Collaboration:

Partner actively across the property-including Food & Beverage, Marketing & Entertainment, IT, Security, and hotel division teams-from the initial proposal stage to final event operations, ensuring agreements match available property resources.

* Weekly BEO & Menu Detailing:
Lead the preparation, writing, and updating of detailed Banquet Event Orders (BEOs) and customized catering menus, while facilitating the weekly cross-departmental BEO review meetings.

* Immersive On-Site Presence & Integration:
Serve as a supportive, live on-site resource during event days to welcome arriving contacts and audit room blocks, while collaborating with gaming, hotel divisions team, and F&B outlets to accommodate guests outside of scheduled event hours.

* Post-Event Reconciliation & Retention:
Review final group billing alongside the client to verify accuracy, gather feedback on their overall experience, and secure immediate re-bookings for future years to protect long-term…