Branch Manager

Overview

UMB Personal Banking and Consumer Services offers financial solutions to customers, who value an individualized relationship and advisory experience. For more than a century, we’ve invested in our people as a resource who can help clients achieve their unique financial and lifestyle goals. We embrace our corporate values of honesty and integrity and contribute to UMB’s continued success. Inside our branches, you’ll find our “driving brand ambassador”, the Branch Manager, the frontline leader for the branch team who sets the tone to ensure our branch associates are eager to assist our customers, delivering unparalleled customer service while developing associates and executing UMB’s retail strategy.

• Coach associates on performance, including proactive sales conversations, operational items, and customer interactions.
• Assist or provide guidance on complex account maintenance and resolve customer escalations.
• Collaborate with internal partners such as small business officers, mortgage officers, private wealth managers and others.
• Receive continued education and training to meet individual sales performance and operational goals.

• Bachelor’s degree in Business Administration or a comparable college and/or business experience.
• At least 2 years of leadership, associate development or management experience.
• At least 2 years of banking/financial services experience, or a combination of education and experience that provides an equivalent background.
• Current NMLS registration, or ability to obtain within 90 days.
• Reliable transportation and ability to work branch hours, including weekends and some evenings.

Salary range: $56,890.00 – $. The posted compensation range represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job‑related factors.

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company-sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings, flexible spending, and dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to  to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.