Field Service Representative - Nuclear facility​/Chemical Water Treatment

Overview

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

We are seeking an experienced Field Service Representative (FSR) to deliver exceptional on‑site technical service as the primary technical liaison between Veolia and our Nuclear Power Customer in Soddy‑Daisy, TN. The FSR will work independently, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

• Technical Service & Installation:
  Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at the customer site.
• Customer Consultation:
  Act as a technical consultant, providing expert recommendations, training, and solutions to customer management and technical teams per contract language.
• System Optimization & Troubleshooting:
  Perform water analysis, calibrate equipment, program controllers, conduct preventive maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions.
• Documentation & Compliance:
  Maintain detailed service reports, inventory management, and ensure all safety protocols are followed.
• Territory Management:
  Support one site and provide superior communication with the account manager within the assigned territory, coordinating with sales teams for optimal service delivery.

• Technical degree or diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; a high‑school diploma or GED is required.
• 2–5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training. Nuclear power experience is a plus.
• Familiarity with water treatment processes and industrial equipment preferred.
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify).
• Strong troubleshooting abilities for electrical and mechanical systems.
• Excellent communication and customer‑service skills.
• Ability to obtain and maintain unescorted nuclear access (background checks).
• Self‑motivated with an ability to work independently and manage multiple priorities.
• Safety‑minded approach with the ability to work in various industrial environments.
• Physical ability to lift 30–50 lbs and perform precision work.
• Computer proficiency and mathematical skills for technical analysis.

• Consistently deliver high‑quality technical service that exceeds customer expectations.
• Successfully complete installations, commissioning, and troubleshooting projects on time.li>
• Build strong customer relationships through technical expertise and professional service.
• Maintain safety standards and compliance in all areas, strictly following human‑performance and adherence procedures.
• Contribute to territory growth through technical excellence and customer satisfaction.
• Demonstrate continuous learning and adaptation to new technologies.

We value responsibility, solidarity, innovation, customer focus, and respect. You’ll work with cutting‑edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries. This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.

• Medical, Dental, & Vision insurance starting Day 1.
• Life insurance.
• Paid time off.
• Paid holidays.
• Parental leave.
• 401(k) Plan – 3% default contribution plus matching.
• Flexible Spending & Health Savings Accounts.
• AD&D insurance.
• Disability insurance.
• Tuition reimbursement.

Applicants are required to be eligible to lawfully work in the U.S. immediately; this role does not sponsor U.S. work authorization (e.g., H‑1B visas).

All unsolicited resumes from external recruiting firms will be deemed the property of Veolia, and no fee will be due.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.