Office Assistant 2 (12-1367

Job Description

The recruitment is exempt from the hiring freeze (Administrative Order 358)

This recruitment is open to Alaska Residents only. Applicants must meet

Alaska Residency Requirements in order to be considered for employment at this time.

Greet and assist the public with a wide variety of requests both in person and by phone.

Work as part of a team to perform necessary clerical functions in support of law enforcement.

Perform complex data entry, conduct case research, and facilitate the transmission of incident reports to the District Attorney’s Office.

Work hours are Monday-Friday, 8:30 a.m. – 4:30 p.m.

The Alaska State Troopers is one of the most unique and respected law enforcement agencies in the nation. All positions strive to exhibit the core values of loyalty, integrity, courage, compassion, leadership, and accountability and are all committed to the common goal of promoting public safety and law enforcement to communities they serve in Alaska.

You will have the opportunity to learn and understand department regulations, programs, and policies while working with a team of highly dedicated, hardworking individuals all committed to the common goal of promoting public safety and supporting law enforcement efforts across the Kenai Peninsula.

This position is located at the Soldotna State Trooper Post on Kalifornsky Beach Road in Soldotna. Office space consists of individual workstations in an open area with a shared workstation located at the front counter to work directly with the public. The work area is shared with three other administrative staff members, but other staff in the building frequently move through the space while en route to the conference room or to use shared office equipment.

Individuals must be able to work with frequent interruptions and be able to work well with others in order to be successful in this position.

• Customer Service:
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• Self-Management:
  Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.
• Teamwork:
  Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.

More information about the Department of Public Safety can be found on our website: (Use the "Apply for this Job" box below)./

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

"High school diploma equivalent" means one of the following:
1) a G.E.D.;
2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week);
3) acceptance in full standing by an accredited college or university;
4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions